Internal communication architecture for complex organizations

Internal Communication, Intentionally Designed.

I help organizations at different stages of maturity design internal communication structures that support decision-making, alignment, and progress.

Internal Communication Discovery & Assessment

You know internal communication isn’t working — but it’s not always clear why.

This discovery phase is designed to surface:

  • how information currently flows

  • where friction exists

  • what’s getting in the way of alignment

Through interviews, listening sessions, and a review of existing channels and practices, I conduct a focused discovery and synthesize the findings into a clear, actionable assessment.

You receive a discovery report that leaders can use to make informed decisions about what to fix, what to build, and what to prioritize next.

Internal Communication Structure & Framework Design

Strong internal communication doesn’t happen by accident — it requires structure informed by how an organization actually works.

This phase builds on discovery insights to design the internal communication framework your organization needs to operate effectively including:

  • clear roles and ownership

  • defined channels and their purpose

  • decision-making and communication expectations

  • consistent communication rhythms

I design internal communication structures that fit how work actually happens across your organization — reducing confusion, improving consistency, and supporting alignment.

You get a practical, flexible framework that supports execution, change, and day-to-day work .

Implementation & Leadership Enablement

Even the best frameworks fail without adoption.

This phase focuses on supporting the transition from design to use — helping leaders and teams understand how new communication structures apply to day-to-day work.

I provide guidance and advisory support to help organizations put new structures into practice, translating strategy into clear expectations, practical tools, and repeatable habits.

This work may include:

  • leader guidance and coaching

  • playbooks and practical guidance

  • templates and tools

  • time-bound advisory support during periods of change

Your organization improves with communication that’s consistent, proactive, and resilient.

Next Step

If your organization is ready to take a more intentional approach to internal communication, I’d welcome the conversation.